Screen recording is a valuable tool for helping our support team and engineers understand your issues in AirBrush. Due to feature limitations, screen recording within AirBrush is an option available exclusively to AirBrush Premium. If you're a Premium member, follow the instructions below to record your screen.
Here are the steps to record the issue:
1. Prepare to Record:
Ensure your device has screen recording capabilities enabled. (For assistance, please refer to your device's user manual or settings.)
- Samsung Galaxy: Record and capture your Galaxy phone screen
- HUAWEI: Record the Screen
2. Record the Problem:
1) Start the screen recording just before replicating the issue.
2) Navigate through the AirBrush app and demonstrate the problem you are encountering.
3) Try to include any error messages or glitches that appear.
3. Tap here to Send Us the Recording:
Your cooperation is invaluable to us, and rest assured that once we receive your recording, our team will work diligently to diagnose and remedy the situation.