Airbrush Studio
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Account and Access
Click your profile avatar in the top-right corner of Airbrush Studio and select My Account.
You’ll be redirected to a browser page—go to Account Security to delete your account.
Airbrush Studio allows up to two devices to be signed in at the same time. You can use the same account on different devices, whether you’re working in the studio or at home.
- Check that the email address entered is correct.
- Check your Spam/Junk folder.
- Wait 5–10 minutes; sometimes server traffic causes slight delays.
No. Airbrush Studio, the desktop version, and Airbrush Mobile are separate products with independent account and subscription models. Memberships and premium features do not carry over between them.
Subscription & Billing
Yes. Airbrush Studio offers a 7-day free trial with unlimited access to core editing and export features. During the trial, users also receive 20 Generative Credits to try AI-powered features. After the trial ends, the subscription will automatically renew unless canceled in time.
Generative Credits are included with your subscription and are used for AI-powered editing and image generation features in Airbrush Studio, including tools powered by advanced models such as GPT Image and Nano Banana. Different features and models may consume different amounts of credits depending on the complexity and quality of the generation.
Credits are issued monthly at the start of each billing cycle, whether you are on a monthly or annual subscription, as long as your subscription remains active.
You can continue using standard editing tools, but AI generation features will be unavailable until your credits refresh at the next billing cycle or you switch to a plan with a higher monthly credit allowance.
No. Unused credits expire at the end of each billing cycle and do not carry over to the next month.
Log in to your account on the Airbrush website and navigate to My Plan → Studio Subscription.
- View Details: See your plan type, renewal date, and remaining Generative Credits.
- Cancel: Click Manage and follow the prompts to turn off auto-renewal.
- Invoices: To download receipts or find order numbers, go to My Plan → Invoices.
Referral
Invite friends using your unique referral code to earn rewards:
- Your Reward: 1 free month of Studio for every successful referral (up to 10 months per year).
- Friend’s Reward: 20% off their first subscription.
- How it works: Rewards are applied automatically once your friend completes their purchase.
- Troubleshooting: If a code isn't working, the referral event may have ended or the code has expired.
Feature Usage & Troubleshooting
Check Storage: Ensure your hard drive has enough space for the new file.
Check Permissions: Ensure you have "Write" permissions for the folder you are exporting to.
Report the Error: If it still fails, please send us the error code and your account email via our Support Form.
If Airbrush Studio becomes unresponsive, please /submit a request/ with the following details so our engineers can investigate:
- The feature you were using when it crashed.
- The approximate time of the incident.
- Your account email.
- Tip: Mentioning your OS (Windows or Mac) helps us find the fix faster.
Import: JPEG, JPG, PNG, TIFF, and most camera RAW formats.
Export: High-quality JPEG, PNG, and TIFF.
First, check your device’s network connection and make sure there are no issues such as an active VPN that could affect connectivity.
If your network is working normally, the service you’re using may be temporarily busy due to a high volume of requests. In this case, please try again later.
You can also reach out to us using the contact information below for assistance.